Terms and Conditions
By accessing or using our website (www.nairabazar.com) and services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
Eligibility
To use our services, you must:
- Be at least 18 years old.
- Have the legal capacity to enter into a binding contract.
- Provide accurate and complete registration information.
Account Registration
- You are required to create an account to access our services.
- You must provide accurate, current, and complete information during the registration process.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Use of Services
- You agree to use NairaBazar.com solely for lawful purposes.
- You must not use our services to engage in any fraudulent, illegal, or harmful activity.
- You must not interfere with or disrupt the operation of our services.
Payments
- By using NairaBazar.com to pay bills, you authorize us to process your payment information.
- All payments made through NairaBazar.com are subject to validation checks and authorization by your card issuer or bank.
- We reserve the right to refuse any transaction at our discretion.
Intellectual Property
- All content, trademarks, and logos on NairaBazar.com are the intellectual property of Bagaffy Nigeria Limited.
- You must not reproduce, distribute, or otherwise use any content from our website without our prior written consent.
Limitation of Liability
NairaBazar.com provides its services "as is" and "as available" without any warranties of any kind. Bagaffy Nigeria Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
Indemnification
You agree to indemnify, defend, and hold harmless Bagaffy Nigeria Limited, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our services or your violation of these Terms and Conditions.
Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Terms and Conditions.
Refund Policy
NairaBazar.com, owned and operated by Bagaffy Nigeria Limited, is committed to ensuring customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be granted.
Eligibility for Refunds
- Failed Transactions: If a payment transaction fails and your account is debited without the corresponding service being delivered, you are eligible for a refund.
- Incorrect Charges: If you are charged incorrectly due to a system error or any other reason attributable to NairaBazar, you are eligible for a refund.
Refund Process
Notification:
- Contact our customer support within 14 days of the transaction to report the issue.
- Provide your transaction details and a brief explanation of the issue.
Investigation:
- Our team will investigate your claim and determine its validity.
- You may be required to provide additional information or documentation.
Resolution:
- If your claim is valid, we will process the refund within 10 business days.
- The refund will be credited to the original payment method used for the transaction.
Non-Refundable Situations
- Change of Mind: Refunds will not be issued if you change your mind after completing a transaction.
- Service Usage: Refunds will not be issued if the service has been fully rendered or used.
Dispute Resolution
If you are not satisfied with the outcome of your refund request, you may escalate the issue to our management team by contacting nairabazar@gmail.com.
Changes to Refund Policy
We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Refund Policy.
Contact Us
If you have any questions about this Privacy Policy, Refund Policy as well as the terms and condition, please contact us at:
Phone: +234 7040978520
Email: nairabazar@gmail.com
Governing Law
The Privacy Policy, Refund Policy as well as the terms and condition is governed by the laws of the Federal Republic of Nigeria. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Nigeria.
Effective Date: June 16th 2024